f08 is committed to protecting the privacy and personal data of every player who accesses our platform at f08.cam. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you hold over your information. Please read this document carefully before registering an Account.
Last Updated: 1 January 2026f08 ("we", "our", "the Platform", or "f08") operates the online betting and live casino platform accessible at f08.cam. In the course of providing our Services — including sports betting, live dealer casino, slots, and account management — we collect and process personal data relating to our registered players and website visitors.
This Privacy Policy ("Policy") sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by f08. This Policy applies to all data subjects who interact with the Platform, regardless of whether they are registered account holders or unregistered visitors.
This Policy should be read alongside our Terms & Conditions and our Responsible Gambling Policy, each of which form part of the overall agreement governing your use of f08.
Your Consent: By registering an Account on f08, depositing funds, or otherwise using the Platform, you confirm that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person ("data subject"), including but not limited to name, identification number, email address, phone number, financial data, and IP address. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, adaptation, retrieval, use, disclosure, erasure, or destruction. |
| "Data Controller" | f08, which determines the purposes and means of processing Personal Data collected through the Platform. |
| "Data Processor" | Any third party that processes Personal Data on behalf of f08 under a written agreement, including payment processors and KYC verification providers. |
| "KYC" | Know Your Customer — the identity verification process required under anti-money-laundering obligations and f08's internal compliance framework. |
| "Consent" | A freely given, specific, informed, and unambiguous indication of the data subject's agreement to the processing of their Personal Data. |
| "Services" | All betting, gaming, and account services provided by f08 at f08.cam. |
f08 collects Personal Data through several channels: directly from you during registration and account use, automatically through your interaction with the Platform, and from third-party service providers engaged in delivering our Services. The categories of data we collect are set out below.
| Data Category | Examples |
|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID (e.g., MyKad for Malaysian residents, passport for foreign nationals) |
| Contact Data | Email address, mobile phone number, residential address (city, postcode — e.g., Kuala Lumpur, Penang, Johor Bahru) |
| Account Credentials | Username, encrypted password, security questions (if applicable) |
| Financial Data | Deposit and withdrawal amounts in MYR/RM, payment method details (e.g., DuitNow account reference, FPX bank selection, e-wallet identifier for Touch 'n Go, Boost, GrabPay) |
| KYC Documents | Scanned or photographed copies of identity documents, proof of address, proof of payment method ownership submitted for account verification |
| Communications | Messages, chat transcripts, emails, and enquiries submitted to our support team |
| Data Category | Examples |
|---|---|
| Technical Data | IP address, device type, operating system, browser type and version, screen resolution |
| Usage Data | Pages visited, time spent on site, betting and gaming activity logs, session duration, click patterns |
| Transaction Logs | Deposit and withdrawal history, bet placement records, game round history, bonus activation records |
| Cookie Data | Session identifiers, preference settings, analytics tracking identifiers (see Section 9) |
f08 may receive Personal Data about you from third-party service providers including: payment processors (for transaction confirmation and fraud screening), KYC verification partners (for identity and document verification), and fraud prevention agencies (for anti-money-laundering and know-your-customer compliance). Such third-party processing is governed by the respective provider's data processing agreements with f08.
f08 processes Personal Data only where a lawful basis exists for doing so. The primary legal bases on which we rely are as follows:
f08 uses the Personal Data we collect for specific, legitimate purposes. We do not use your data for purposes incompatible with those disclosed in this Policy. The primary purposes for which we process your data are:
f08 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. We share Personal Data only in the circumstances described below, and only to the extent necessary for the specified purpose.
f08 engages third-party service providers who process Personal Data on our behalf under contractual data processing agreements. These include:
f08 may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, a court order, or the conditions of our gaming licence. Such disclosures are made only to the extent required by the relevant legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or part of f08's business, Personal Data held by f08 may be transferred to the relevant successor entity, provided that the receiving entity agrees to process such data in accordance with this Privacy Policy or notifies affected data subjects of any material changes.
No Data Selling: f08 does not sell, monetise, or trade your Personal Data to third-party advertisers, data brokers, or marketing networks. Your data is used only to deliver and improve the Services you have requested and to meet our legal obligations.
f08 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements.
| Data Category | Retention Period |
|---|---|
| Account and Identity Data | Duration of Account plus 5 years following closure (for AML and regulatory compliance) |
| KYC Documents | Duration of Account plus 5 years following closure |
| Transaction and Betting Records | Duration of Account plus 5 years following closure |
| Customer Support Communications | 3 years from the date of the last communication |
| Marketing Consent Records | Until consent is withdrawn, plus 1 year thereafter |
| Technical and Usage Logs | Up to 12 months from the date of collection |
Following the expiry of the applicable retention period, Personal Data will be securely deleted or anonymised such that it can no longer be associated with you as an identified individual.
f08 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, disclosure, alteration, and destruction. These measures include, but are not limited to:
Whilst f08 takes data security seriously and implements the measures described above, no system of transmission over the internet or electronic storage is completely secure. If you have reason to believe that your Account has been compromised, please contact us immediately via live chat or at [email protected].
f08 uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain your session state, and collect analytics data that helps us improve the Services.
| Cookie Type | Purpose |
|---|---|
| Essential Cookies | Required for the Platform to function. These include session cookies that maintain your logged-in state and security tokens. These cannot be disabled without disrupting Platform functionality. |
| Functional Cookies | Remember your preferences such as language settings, preferred game categories, and deposit method selections to personalise your experience. |
| Analytics Cookies | Collect aggregated, anonymised data about how visitors use the Platform — pages visited, time on site, error events — to help us identify areas for improvement. |
| Security Cookies | Used for fraud prevention, bot detection, and ensuring the integrity of account login sessions. |
You may configure your browser settings to block or delete cookies. However, please note that disabling essential cookies may prevent you from logging in to your Account or using core Platform features. For guidance on managing cookies in your specific browser, please refer to your browser's help documentation.
As a data subject, you hold a number of rights in relation to the Personal Data that f08 processes about you. These rights are set out below. To exercise any of these rights, please contact our Data Protection team via live chat or at [email protected]. We will respond to all legitimate requests within a reasonable timeframe and in any event within 30 days of receipt.
You have the right to request a copy of the Personal Data that f08 holds about you, along with information about how it is being processed.
You have the right to request that f08 correct any inaccurate or incomplete Personal Data we hold about you without undue delay.
You may request the deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations (see Section 7).
You may request that f08 restrict the processing of your Personal Data in certain circumstances — for example, while the accuracy of data is contested or where you have objected to processing pending verification of our legitimate grounds.
Where processing is carried out by automated means and on the basis of your consent or a contract, you have the right to receive your Personal Data in a structured, commonly used, and machine-readable format.
You have the right to object to the processing of your Personal Data where that processing is based on f08's legitimate interests or for direct marketing purposes. Where you object to marketing, we will cease processing immediately.
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
The f08 Platform is strictly intended for individuals aged 21 years and above. f08 does not knowingly collect, solicit, or process Personal Data from individuals under the age of 21. Age verification is conducted as part of the KYC process, and any Account found to belong to a person under 21 will be immediately suspended.
If you believe that a minor has registered an Account on f08 or that we have inadvertently collected Personal Data relating to an individual under 21, please contact us immediately at [email protected]. We will investigate and, where confirmed, delete the relevant data and close the Account without delay.
Parental Controls: f08 strongly encourages parents and guardians to install parental control software to prevent minors from accessing online gambling platforms. For more information on responsible gambling and our age-enforcement procedures, please visit our Responsible Gambling page.
f08 operates on infrastructure that may be located outside of Malaysia. As a result, your Personal Data may be transferred to, stored in, or processed in countries other than your country of residence, including countries whose data protection laws may differ from those in Malaysia.
Where such international transfers occur, f08 takes reasonable steps to ensure that your Personal Data is afforded a level of protection consistent with the standards described in this Policy. These steps include entering into data processing agreements with third-party processors that include appropriate data transfer safeguards.
By registering an Account and using the Services, you acknowledge and consent to the transfer of your Personal Data to f08's processing infrastructure, which may be located outside Malaysia.
f08 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will provide advance notice by posting a prominent notice on the Platform and, where practical, by sending an email notification to the address registered on your Account.
The date of the most recent revision of this Policy is displayed at the top of this page. Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree to the revised Policy, you should cease using the Platform and may request Account closure in accordance with Section 12.2 of our Terms & Conditions.
We recommend that you review this Privacy Policy periodically to remain informed of how we protect your data and any changes to our processing practices.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by f08, please contact our Data Protection team through one of the following channels:
When submitting a data subject request (e.g., access, rectification, or erasure), please provide your registered Account email address and, where applicable, a description of the specific data or processing activity your request relates to. We may require identity verification before processing certain requests.
Responsible Gambling Data Requests: If your privacy request relates to your self-exclusion records, deposit limit history, or responsible gambling tool usage, please refer to our Responsible Gambling page or contact support directly via live chat for expedited handling.
Every piece of data exchanged between your device and f08 travels over an encrypted SSL/TLS connection. Your passwords, financial details, and Personal Data are protected in transit at all times.
f08 does not sell, rent, or share your Personal Data with third-party advertisers or data brokers. Your information is used solely to deliver our Services and meet our legal obligations.
Identity verification protects all f08 players. Our KYC process confirms that every Account holder is who they say they are — and that they are 21 or older — before any withdrawal is processed.
You retain the right to access, correct, export, or delete your Personal Data at any time. Submit a request via live chat or email and we will respond within 30 days.
Promotional communications are only sent to players who have opted in. You can withdraw consent and opt out of marketing emails or notifications at any time through your Account settings.
Sensitive data including passwords and payment details is stored in encrypted form. Player funds data is maintained in systems segregated from our operational infrastructure for an additional layer of protection.
Have a question about how f08 handles your data? Our support team is available around the clock. Visit our homepage or read our FAQ for more about the f08 platform.
🔞 21+ Only. Please gamble responsibly. Visit our Responsible Gambling page for support tools and resources.